RAL
RAL
Alternative Dispute Resolution
THIS INFORMATION ONLY APPLIES TO CUSTOMERS RESIDING IN THE EU
IF THIS IS NOT YOUR CASE, IGNORE THIS PAGE AND CONTINUE YOUR VISIT TO OUR STORE.
In the event of a dispute between KUXIN on sales made to consumers residing in the European Union, the out-of-court settlement of disputes, provided for in "Law No. 144/2015", of September 8 (RAL), applies.
For this, the consumer can file a claim at the consumer arbitration center either in person (at the national arbitration center) or via the online website:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage
We also inform you that KUXIN's email address for out-of-court dispute resolution purposes is: hello@kuxin.shop
We also state that, in the case of online sales, the "Centro de Arbitragem de Conflitos de Consumo do Porto", to which Durvalbiz, Lda., the company that owns the hello@kuxin.shop brand, is a member.
Alternative Dispute Resolution
THIS INFORMATION ONLY APPLIES TO CUSTOMERS RESIDING IN THE EU
IF THIS IS NOT YOUR CASE, IGNORE THIS PAGE AND CONTINUE YOUR VISIT TO OUR STORE.
In the event of a dispute between KUXIN on sales made to consumers residing in the European Union, the out-of-court settlement of disputes, provided for in "Law No. 144/2015", of September 8 (RAL), applies.
For this, the consumer can file a claim at the consumer arbitration center either in person (at the national arbitration center) or via the online website:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage
We also inform you that KUXIN's email address for out-of-court dispute resolution purposes is: hello@kuxin.shop
We also state that, in the case of online sales, the "Centro de Arbitragem de Conflitos de Consumo do Porto", to which Durvalbiz, Lda., the company that owns the hello@kuxin.shop brand, is a member.